Smooth-Air - For all your Ventilation Equipment requirements Auckland branch level 3: Open - Customers can collect their goods from outside the buildings. Order via phone, email or online.
Wellington & Christchurch branches Level 2: Open with social distancing.
Please use the government Covid Tracer App - QR code posters are on the entrance doors. Alternatively, we can record your contact details.
Or order via phone, email or online.   Goods can be collected or delivered (delivery charges may apply).

Online Quoting & Ordering
Create your own quotes & orders online using your login.
If you don't yet have a login, please email .

You can have several Quotes & Orders (Shopping carts) open at any one time (shopping carts are also called 'planned', 'held', or draft).
Orders & Quotes that are still 'planned', can be viewed but not edited from the Products pages - on the top left above the Search button.
Orders show as 'OD' in green, quotes show as 'QT' in blue.

Orders & Quotes that are still 'planned', can be edited on the Customer page in the 'Sale Orders' section using the pencil icon next to them.
Orders & Quotes that have been 'confirmed' are no longer shopping carts and are no longer editable (there is no pencil icon next to them). But you can use them as a 'Template' when making a new quote or order.

To create New Quote or Order:

  1. From your Customer page, click the 'Create Quote' or 'Create Order' button (top left)
  2. OR

  3. From the Products pages, click on the shopping cart icon next to an item. A dialogue box will ask if you want to create a new quote, a new order, or add to one of the listed 'held' (open/planned) quotes or orders.

You can change the reference here or later. Default reference is date.
'Held' transactions are Open/planned/draft/shopping carts. ie. not yet submitted/confirmed as orders or quotes.

To add items to 'planned' Quote or Order:

  1. From your Customer page, scroll down to 'Sale Quotes' or 'Sale Orders', click the pencil icon to edit an 'planned' quote or order.

& either:

  1. Click the 'Item Search' button to search for eg 'tube' - this will create a list of every item with the word 'tube' in the code or description. Select the item you want, insert the Qty.
  2. Or click the 'Templates' button to get a list of past quotes & orders, select a template to get a list of items - insert the Qty required.

  1. Or use the shopping cart icon next to each product, as for number 2 above.

To Submit or Save the Order, or to Save the Quote:
Once you have completed your order or quote, press the 'Save Order'/ 'Save Quote' button.
      Select 'Hold order(quote) as Planned Draft' to keep the order or quote 'Planned', so open & editable.
      Or 'Submit Sale Order to Smooth-Air' to 'confirm' & send order to Smooth-Air. Once submitted - you can no longer edit it, but Smooth-Air can, so if you realise you've made a mistake - let us know.

'OK' to submitting the Order will send the order to We will then make up the order as usual. Let us know if you want to collect the goods, otherwise we will courier them to you. Freight will be charged as usual.
(Altenatively, if using a quote, select 'Submit Sale Quote', email the quote to yourself and then forward to requesting the quote as an order. )

Change to Online Quoting & Ordering coming soon
Create your own quotes & orders online using your login.
If you don't yet have a login, please email .

Online Shopping Carts
To make a new shopping cart, either:

1. Press "New Shopping Cart" button on your "Customer" page:

Add your Reference, Date Required,  & change Address "to Collect" if you don't want us to send the goods to you.
In the "Item Search" bar, type in a part number, or a description, select an item.
& then enter the Quantity.
Repeat to search for more items, or
"Save for later" to keep Shopping Cart, or
"Submit" to order the goods.
Remember to change the delivery address to "To Collect" if you don't want the goods delivered.

2. Press the Shopping Cart icon next to an item on the "Products" pages:

You will get a choice to create a new shopping cart, or add to an existing cart:

You can have several Shopping carts open at any one time.

Online Shopping Carts & Order History panels

Shopping Carts & Order History show on your "Customer" page:

Shopping Carts show in the Shopping Cart panel and have not been submitted to Smooth-Air. You can edit them by pressing the pencil icon in the right of the panel, then press the 'Submit' button when you are ready to order the goods. Remember to change the delivery address to "To Collect" if you don't want it dispatched.

If you want to change anything about your order, the sooner you contact us, the easier it will be to change.

Order Status in the "Order History" panel shows as:

Submitted -     Received by Smooth-Air, not yet working on it.
In Progress -     Smooth-Air has started working on this order, but it is not yet ready.
Ready -     The order is ready for collection or dispatch.
Complete -     The order has been collected/dispatched and invoiced

Smooth-Air Products Ltd
A growing, NZ-operated, heating and ventilation company, with big dreams and ambitions – Smooth-Air is a real Kiwi success story. Founded and based in Christchurch in May 1990, we have since grown to employ more than 85 staff members. Our reach now extends across Aotearoa via our branches in Auckland and Wellington.

We are committed to ensuring that our range and custom builds meet appropriate quality and Australia / New Zealand compliance and safety standards. We represent a number of internationally recognised manufacturers, ensuring that our customers have the best range of products and services available to them.

Our manufacturing facilities use the latest production technologies and equipment alongside the expert application of traditional sheet metal-craft. Our specialists utilise vacuum-forming, press brake, CNC plasma, CNC 3D Routing, turret punch, and spinning facilities to create custom-made HVAC components.

Our technical specialists are on hand to discuss any range of manufacturing possibilities, and if you are outside our main centres – we can even come to you. Plus our geographically strategic locations and fantastic logistics teams mean you could have your products and your project underway sooner than you think.